Payne Pressurewashing ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, calling us, texting us, or submitting information through our live chat widget, you agree to this Policy.

Business Information

Business Name: Payne Pressurewashing
Phone: 440-581-8033
Email: paynepowerwashingllc@gmail.com
Service Area: Northeast Ohio

Information We Collect

We only collect information you choose to share with us, such as your name, phone number, email address, service address, and any details you provide about the work you'd like done. This information is typically collected through our live chat widget, a phone call, a text message, or an email.

How We Use Your Information

To respond to quote requests and questions.
To schedule, perform, and follow up on services.
To send SMS messages about quotes, appointments, and service updates when you have opted in.
To send service-related email correspondence.

SMS / Text Messaging

When you provide your phone number through our chat widget and opt in to SMS messages, you agree to receive text messages from Payne Pressurewashing regarding quotes, appointments, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Your mobile information and consent are never shared with third parties or affiliates for their marketing or promotional purposes.

We Do Not Sell Your Information

Payne Pressurewashing does not sell, rent, trade, or share your personal information — including your phone number — with any third party for marketing purposes. Ever.

Service Providers

We use a small number of trusted service providers (for example, our chat / CRM provider LeadConnector/GoHighLevel and standard email/SMS carriers) to deliver our services to you. These providers are only permitted to use your information to perform services on our behalf.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No internet transmission is 100% secure, but we work to keep your data safe.

Your Choices

You can opt out of SMS messages at any time by replying STOP.
You can request that we delete your information by emailing us.
You can stop using our website at any time.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes

We may update this Policy from time to time. Updates will be posted on this page.

Contact

Questions? Contact us at 440-581-8033 or paynepowerwashingllc@gmail.com.